Privacy policy

We appreciate your visit to our website and your interest in our services. The protection of your privacy and handling of your data is very important to us. In order to ensure the highest possible degree of transparency, we want to inform you about the information we collect, how we use and process the data and what options you have as a website visitor. We have endeavored to describe the most important points as simply and clearly as possible.

First of all, we would like to point out that the use of the contact details of our imprint, the mentioned sales contact as well as the press contact on our website, for promotional mailings is expressly prohibited unless prior written consent on our side. door2solution software gmbh thus contradicts any commercial use and disclosure of their data.

1. Collection, use and storage of data
When you are visiting websites today, certain information is automatically generated and stored - including our website. Our web server (the computer on which this website is stored) automatically saves data such as
- IP address of your device,
- the addresses of visited subpages,
- Details about the browser
- website or URL from which the access takes place
- and date and time of access.
We will only use this information in the form of anonymous statistics (website analysis services) and will not disclose it to third parties, but we can not with absolute certainty exclude that this data will be viewed in the event of unlawful behavior. The personal data provided by you will in principle be processed and used only for the purposes specified. These include in particular:
1a) Provide, improve, and support our online services,
including data analysis, trends in usage, and billing and statistics on accessibility.
1b) Newsletter mailing
If you sign up for our newsletter via the web form, we will use the data provided by you for sending out the newsletter and for analyzing the use of the newsletter. In this case, your data will be stored for the duration of the subscription to the newsletter. For further purposes, we only use the personal data provided by you if you have given us your consent to do so. The newsletter can be unsubscribed at any time form-free and in any e-mail via unsubscribe link.
1c) Contact and inquiry of information materials
If you contact us via web form or request further information materials, then we will save your information from the inquiry form including the contact details you provided there for processing the request and in case of follow-up questions with us to ensure further processing of the request. Your personal data will be stored for the duration of the request processing and - as long as a longer retention for other reasons is legally permissible - for 12 months after completion of your request.
2. Your rights
You have the right to contact us for free information about your personal data, their rectification and deletion, their restriction, data portability, revocation of granted consent and objection to a certain use of data. To assert these rights, please contact us via the following contact details:
door2solution software gmbh
Döblinger Hauptstraße 7/73
1190 Vienna

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T | +43 (0)1 997113304

In this context, we would like to once again point out that data transmission on the Internet (for example, in e-mail communication) has security gaps and can not be completely protected against access by third parties.
3. SSL or TLS encryption
For security reasons and in order to protect the transmission of confidential content (for example inquiries you send to us as a website operator) our website uses a SSL or TLS encryptionor. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line. If SSL or TLS encryption is enabled, the data you submit to us can not be read by third parties.
4. Cookies
Our website uses cookies. Cookies are small text files that are exchanged between web browser and web server. The information stored in the cookies is used to recognize your device at the next website visit and to make your visit more comfortable and user-friendly (for example, by remembering your chosen language selection). The cookies on our website do not collect personal information.
If you do not like this feature, you may set your browser to refuse cookies or inform you before they are stored. You can delete or deactivate cookies at any time (for more information see the instructions of your browser type). If you generally do not allow us to use cookies, this may lead to functional limitations of our pages and offers.
5. Google Maps Privacy Policy
We use Google Maps services from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website. By using the features of the data, a Google is transmitted. For details on data collection and recovery, please visit:
6. Google Web Fonts
Our website uses web fonts provided by Google for the uniform presentation of fonts. When you visit our page, your browser is loading required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you use is connected to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. If your browser does not support web fonts, a default font of your computer will be used. You can read more about Google Web Fonts here: and in Google's Privacy Policy:
7. Google Analytics Privacy Policy
To improve our website's offer, we use Google Analytics, Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to statistically evaluate our visitor data.
Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; However, please be aware that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. By using the website, visitors also agree that door2solution software gmbH or the hosting provider of this site anonymously stores their IP address for technically required evaluations within the scope of the legal obligation and the usual procedure.
Please see for more information about Google Analytics Terms of Use and Privacy, or de.
7a) Deactivation of data collection by Google Analytics
Web page visitors can use a browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js) to prevent access to their data. This will prevent Google's collection and processing of data generated by the cookie and related to its use of the website. Under the following link you can download and install the available browser plugin:
7b) Google Analytics addendum to data processing
door2solution software gmbh has entered into a direct customer agreement with Google for the use of Google Analytics by accepting the "Data Processing Supplement" in Google Analytics. To learn more about this Google Analytics add-on, please visit:
8. Social Media
On our website are functions of
- Facebook, a social media network owned by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland
- YouTube Video Services, YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA
- Social Media Network LinkedIn of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA, and
- the social media network XING of the company XING SE, Dammtorstraße 30, 20354 Hamburg, Germany

used. The functions and data provided to the social media networks can be found in the respective privacy policy of the applications:

By visiting our website, information and data (IP address, browser data, date and time, cookies) can be transmitted to the social media networks mentioned above. If you have a corresponding profile in the social media networks, they can assign data to your personal account by clicking on the corresponding icon. If you do not want that, then please unsubscribe from the corresponding social media networks.
9. Gender Disclaimer
Gender-neutral person names: For reasons of easier readability, gender denominations (eg customers, assistants) have been omitted in person names. Insofar as only one of the two gender-specific variants is mentioned in the following text, this should in principle apply to both sexes in the sense of equal treatment.
10. Protection of children's data
Our website is not intended for use by anyone under the age of thirteen (13). If you are a parent or guardian and suspect that we have collected information about a child, please contact us at
11. Changes to the privacy policy
From time to time it may be necessary to update this Privacy Policy - e.g. due to the introduction of new services. We reserve the right to change and / or supplement our privacy policy at any time. The changes will be published at
If you have any questions, please contact us:

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T | +43 (0)1 997113304
May 2018